Shipping Policy

Order Processing

All orders are processed within 2-3 business days.

Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates

Shipping Rate Calculation

For some regions our shipping rates are calculated in real-time at checkout. The final cost depends on various factors, including:

- Destination address

- Package weight and dimensions

- Shipping method selected

- Current carrier rates

We partner with reputable carriers to offer you competitive shipping rates and reliable delivery services.

Estimated Delivery Times

Estimated delivery times are provided at checkout and may vary depending on your location and the shipping method selected. Please note that these are estimates and actual delivery times may vary due to factors beyond our control.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Concord is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.